Roughly 20 years ago, the companies had to know easier of time which information to keep in hand for conformity purposes. Important documents were typically stored in the clearly marked files and of large boxes, and it was that.
Then, two things started to occur that changed all. Initially, the volume of companies of data produce and store burst, stimulated by such a technology advances like Web and email, which double in volume each year. In the second place, the rules which apply to which companies must keep and to throw started to change clearly -- be pilot recent act of Sarbanes-Oxley, conditions of intimacy based on the act of portability and responsibility for medical insurance disease, or HIPAA, and increased inadvertency of other agencies.
The businesses face a virtual soup of alphabet of the conditions of conformity, and the stakes are higher than ever for executives in charge of new standards of meeting. Nobody wants to be able not on the news to throw critical information or, just like the bad one, to be to find what is necessary.
Until now, the management of the registers was a rather quiet part of the businesses. The innovation is today that the management of the registers does not apply simply to the exits legal and of the information of technology but to the management of all the information which runs through the company, with its relations with customers, suppliers and associates. This information is as essential with the needs for conformity of meeting as it is to be run the businesses indeed.
But majority of the companies aren 't there still. In fact, 80 percent of information of businesses are today typically in formats not structured like the email, graphs, acoustics and video, buried it deep inside the organization where it cannot be controlled. To meet the needs for conformity, all this buried treasure must be swept and digitalized, stored firmly and is easily available for the advance internal and external, who even includes to produce the original documents.
As intimidating as this could be, there is a powerful upper part: The companies have now an additional incentive to improve the execution of businesses while they answer tighter requirements for conformity. The policies and the up to date systems of management of the registers can help of the companies to be in conformity with the complex payment, as well as the productivity of tooth, to increase the service to the customers and to amplify the return on the investment of technology.
For example, Sheboygan, WIS. - the insurance based of acuity noted that by integrating internal and external processes of businesses, it was adjusted much more quickly on the total changes of the law -- as well as increased its business with the insurance agents independent of 35 percent, led the satisfaction of the customer to 97 percent and costs of cut. Cr�dit Lyonnais based in Paris noted that by increasing the compromise treatment to be in the conformity of standardization, it increased the satisfaction of the customer of 30 percent and reduced administrative costs by 30 percent.
Here 's how to obtain started:
Initially, the companies must set up up to date policies of management of the registers and the systems which capture all the companies of information produce and store -- without exception. That means each email, document and instantaneous message, in some format is suitable -- text, video, acoustics and graphs.
In the second place, while information is created, it is stored with the management of the registers in a format not-EFA/cable, which can be validated like true. In certain cases, the original document must be held, but a numerical version must also be on request available. The management of the registers should not deprive of the employees of the information which they must carry out their work, which affects their productivity.
Thirdly, you must be able to impose periods of retention, based on suitable conformity orders. Safety must also be hermetic thus critical data cannot be trifouill�es or destroyed.
Fourthly, you must make it easy for authorities lawful to seek and seek something which they have need quickly for the mountain of the data. This is where given becomes , capital of information allowing you to benefit from the stored raw material -- anywhere it is or in which form it is. Such possibilities as well as have enormous implications so that your capacity runs your business, of the standards of conformity of gathering.
With these policies of management of the registers, the companies must pay the attention to two additional exits of technology. The contribution of the data together through the company is an alarming, given task the complexity and the heterogeneity of the systems, applications and suppliers. This kind of diversity of technology information does not leave -- he 's more extremely obtaining.
For example, the technology of company surrounds today typically eight operating softwares, none of which work together. Moreover, these doesn 't include the customer and the systems and the applications of associate, who play more and more a big role in processes and transactions based on the WEB of businesses.
But this kind of doesn of complexity of 't must be a mortal stopping of road. The manner of integrating through and beyond the company is to build on technology standard-based, rather than replacing the existing capital of technology or putting a 'faith of S in a simple architecture of industrial property. the management Standard-based of intergiciel and contents can help of the companies to integrate and automate processes of businesses without still starting more.
In conclusion, the choice of a technology open and standard-based will give you flexibility to evolve/move of the policies and the systems of conformity while the environment of standardization changes -- what is a certainty. The only certainty in this life is change, and your business must move just like quickly.
Information technology challenges keep rising
Monday, October 20, 2008 12:02 PM
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